Terms of Service

TERMS OF SERVICE
The Surreal Store
Welcome to The Surreal Store. This website is operated by The Surreal Store. Throughout the site, the terms “we”, “us” and “our” refer to The Surreal Store. By accessing or using our website, you agree to be bound by the following Terms of Service.
Please read these Terms carefully before using our website.
1. ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your jurisdiction, or you have given us consent to allow any of your minor dependents to use this site.
You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws while using the website.
2. GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted and may involve transmissions over various networks. Payment information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.
3. ACCURACY OF INFORMATION
We make every effort to display accurate product descriptions, pricing, and availability. However, we do not guarantee that all information on this site is error-free, complete, or current.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
4. PRODUCTS AND PRICING
All products are subject to availability. Prices are subject to change without notice.
We reserve the right to discontinue any product at any time. Any offer for any product made on this site is void where prohibited by law.
5. ORDER ACCEPTANCE & BILLING
We reserve the right to limit or cancel orders that appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all transactions made at our store.
6. SHIPPING & DELIVERY
Delivery timelines are estimates and may vary due to logistics, weather conditions, or other unforeseen factors.
The Surreal Store is not responsible for delays caused by courier partners or circumstances beyond our control.
7. RETURNS & REFUNDS
Our return and refund policies are detailed on our Refund Policy page. Please review it carefully before making a purchase.
Refunds, if approved, will be processed according to the terms mentioned in that policy.
8. THIRD-PARTY LINKS
Certain content or services available via our website may include materials from third parties.
We are not responsible for examining or evaluating the accuracy or content of third-party websites and shall not be liable for any harm or damages related to third-party products or services.
9. USER COMMENTS & FEEDBACK
If you submit suggestions, feedback, or other materials, you agree that we may use them without restriction or obligation to compensate you.
You agree that your comments will not violate any rights of any third party, including copyright, trademark, privacy, or other personal rights.
10. PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
11. PROHIBITED USES
You are prohibited from using the site or its content:
For any unlawful purpose
To violate any regulations or laws
To infringe upon intellectual property rights
To transmit malicious code or viruses
To interfere with security features of the website
Violation of these terms may result in termination of your access to the Service.
12. DISCLAIMER OF WARRANTIES
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
All products and services are provided “as is” and “as available” unless otherwise stated in writing.
13. LIMITATION OF LIABILITY
In no case shall The Surreal Store, its owners, employees, or partners be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or products.
14. INDEMNIFICATION
You agree to indemnify and hold harmless The Surreal Store from any claim arising out of your breach of these Terms or violation of any law.
15. GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of India.
16. CHANGES TO TERMS
We reserve the right to update or replace any part of these Terms of Service at any time. Changes will be effective upon posting on this page.
17. CONTACT INFORMATION
For any questions regarding these Terms, please contact us at:
📧 Email: thesurrealshop15@gmail.com
🌐 Website: www.thesurrealstore.com